Wednesday, February 11, 2009
*BELL STAND*
On Friday 10Th,2009 i was at bell stand with Patty and will. the department i was suppose to be was AYS department but the mentor i was going to be with got let go after 15 years. at the bell stand department patty and i had went to the back room where the bags were led for the guest and we had polished the bell carts for will. the polish we had used to clean the bell carts smelled almost like hair dye. bell stand is the one department that means a lot because the guest see bell stand the second the enter the hotel. after patty and i finished the bells cart we had went around the hotel and look for and cots. before we had left the Marriott we had also went to the room service department and help Joel with folding forks, knifes and spoons into napkins to put out for the restaurateur.
Wednesday, February 4, 2009
ROOM SERVICE
At the Albany Marriott internship i was in the room service department. The mission of this department is to bring all guest orders to them in a timely fashion. The goals of are to help out the company in any way possible. There are many challenge of this department one to dealing with the difficult guest. Also to make sure that none of there order get made wrong and having the guest complain. The experience that would help me do this job is good personal skills. The thing i did most today was stocked self's and the cooler. The sever Basic of the day was stay fixable.
Laundry Deparment

On January 20Th i was put into the laundry department. the first thing i got done was sorting towels and now i can help with every part need to be done. the person i worked with velida. this department is responsible for clean all the sheet, towels and all laundry. when i was sorting the towel there were two step. the first step is sorting by size then second you size by color. Also you had to make sure they went in the right spot so they didn't go to the wrong area of the hotel. also one of the works had patty and i put some of the towels through the machine that folds them. this department takes many responsible to make sure all laundry is finish in time.
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